Delivery address for returning goods
HICHIC
Závodní 751/8
41501, Teplice
Česká republika
Returns, exchanges and complaints
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Goods must be new, unworn and with all tags, labels and in original packaging (if included).
The return and exchange period is 14 days from receipt of the package. -
You can send the goods to our address HICHIC, Závodní 751/8, Teplice, 415 01 in any way, with the help of any carrier.
We offer discounted shipping through Zásilkovna and Balíkovna - for more information please contact us at hi@hichic.eu.
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If the ordered piece does not fit, we recommend returning it and creating another order for a new product.
Thanks to this procedure, you can enjoy the fitting goods much sooner than with the classic exchange "piece for piece".
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The refund amount will be sent to your bank account within 14 days of withdrawal from the purchase contract.
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The warranty period lasts by law for 24 months.
To make a claim, please contact us at hi@hichic.eu.