I. Introductory provisions

1. These Terms and Conditions of Business (hereinafter referred to as "Terms and Conditions") of HICHIC s.r.o., Závodní 751/8, Teplice 41501 IČO: 086 15 799, neplátce DPH, C 44336 vedená u Krajského soudu v Ústí nad Labem (hereinafter referred to as "Seller") regulate in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll, Civil Code (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the parties arising from a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online shop. The online shop is operated by the Seller on the website located at https://www.hichic.eu (hereinafter referred to as the "Website"), through the interface of the Website (hereinafter referred to as the "Shop Web Interface").

2. The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the Seller is a legal person or a person who acts in the course of ordering goods in the course of his business or in the course of his independent exercise of his profession.

3. The terms and conditions are an integral part of the purchase contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The contract of sale can be concluded in the Czech language.

4. The Seller may modify and adapt the wording of the Terms and Conditions. This regulation does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.

5. Terms diverging from the terms and conditions may be agreed in the purchase contract. Divergent provisions in the purchase contract take precedence over the provisions of the terms and conditions.

 

II. User account on hichic.eu

1. Based on the buyer's registration made on the website, the buyer can access their user interface. The Buyer can order goods from his/her/their user interface (hereinafter referred to as "user account"). The Buyer can also order goods without registration directly from the web interface of the shop.

2. When registering on the website and when ordering goods, the buyer is obliged to provide correct and truthful information. The buyer is obliged to update the information provided in the user account in case of any change. The information provided by the Buyer in the user account and when ordering goods shall be deemed correct by the Seller.

3. Access to the user account is secured with a username and password. The Buyer is obliged to maintain the confidentiality of the information necessary to access his/her/their user account. By logging into the user account, the buyer agrees to these terms and conditions

4. The buyer is not entitled to allow third parties to use the user account.

5. The Seller may cancel the user account, especially if the Buyer does not use his/her/their user account for more than 12 months or if the Buyer violates his/her/their obligations under the Purchase Agreement (including the Terms and Conditions).

6. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the hardware and software equipment of the Seller, or the necessary maintenance of hardware and software equipment of third parties

III. Purchase contract

1. All presentation of the goods placed in the web interface of the shop (www.hichic.eu) is of informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of § 1732 (2) of the Civil Code shall not apply.

2. The web interface of the shop contains information about the goods, including the prices of individual goods. The prices of the goods are inclusive of value added tax (VAT) and all related charges. The prices of the goods remain valid for as long as they are displayed in the web interface of the shop. This provision does not limit the seller's ability to conclude a purchase contract on individually agreed terms.

3. The web interface of the shop www.hichic.eu also contains information on the costs associated with the packaging and delivery of goods. The information on the costs associated with the packaging and delivery of the goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic and the Slovak Republic.

4. To order goods, the buyer fills in the order form on the web interface of the shop.

5. The order form contains in particular information about:

• ordered goods (the ordered goods are "inserted" by the buyer into the shopping cart in the electronic form of the web interface of the store),
• the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").

6. Before sending the order to the Seller, the Buyer is allowed to check and change the data that the Buyer has entered in the order, including with regard to the Buyer's ability to detect and correct errors arising when entering data into the order. The Buyer sends the order to the Seller by clicking on the "Order and Pay" button. The data provided in the order is considered correct by the Seller. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt of the order by e-mail to the Buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the "Buyer's e-mail address"). The Seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the Buyer for additional confirmation of the order (e.g. in writing or by telephone)

7. The contractual relationship between the Seller and the Buyer is established by delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by electronic mail to the Buyer's electronic mail address.

8. The Buyer agrees to the use of remote means of communication in concluding the Purchase Agreement. Costs incurred by the Buyer in using distance communication in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer, without any difference from the basic rate.

9. Gift vouchers and discount codes

• After purchasing a gift voucher (hereafter referred to as Voucher), you will receive a shipment with a voucher for the value of your purchase
• In the online shop you can buy vouchers worth 500 CZK, 1000 CZK, 2000 CZK, 5000 CZK
• By agreement, a gift voucher can be issued for an individual amount specified by you
• Gift vouchers and discount codes entitle the buyer to a discount on the purchase price of the goods including value added tax. The buyer can apply the discount within the framework of concluding individual purchase contracts with the seller by entering the ID code contained on the purchased gift voucher or discount code into the order.
• The gift voucher or discount code can be redeemed through the online shop by entering the identification code (ID code) in the ''discount voucher for purchase'' box during the checkout process.
• The voucher must be used in its total value in one order. 
• If the gift voucher or discount code has a limited validity period, the buyer is entitled to use the gift voucher or discount code only before its expiry. If the gift voucher or discount code is not redeemed before the expiry of its validity period, the right to redeem it or the right to a discount on the purchase price of the goods shall expire without compensation (cash payment of the discount as well as any other compensation for the unused value of the gift voucher and/or discount code are excluded).
• The value of the voucher can be discounted from the final price of the purchased goods if the final price is higher than the voucher price.
• The gift voucher can only be redeemed against the price of the goods; it cannot be redeemed as a discount on the cost of shipping the goods.
• Should a voucher or discount code be redeemed in breach of the terms of redemption, the Seller shall have the right to reject such voucher or discount code and withdraw from the Purchase Contract.
• The purchase of a gift voucher is not subject to any promotions or discounts. Vouchers can only be purchased at full price.

IV. Price of goods and payment terms

1. The price of the goods and any costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways:

• in cash at the seller's partner store at Chicshop.cz, Závodní 751/8, Teplice 41501
• by bank transfer to the Seller's account No. 7077077008/5500, kept at Raiffeisenbank a.s , hereinafter referred to as the "Seller's account") the Buyer is informed about the transfer to the bank account in the order confirmation email.
• For customers from the Slovak Republic, cashless transfer to the seller's account:

IBAN: CZ82 2010 0000 0027 0171 0610     
SWIFT: FIOBCZPPXXX maintained with FIO a.s.

• Online payment by Mastercard, VISA or Maestro

2. The Seller reserves the right not to accept orders with a price not exceeding 500 CZK including VAT (excluding the costs associated with the delivery of the goods ''Shipping'') valid for the Czech Republic and 25 € for Slovakia. Shipping of an order in this minimum value is only possible if the buyer chooses as a form of payment.

3. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless specifically stated otherwise, the purchase price shall also include the costs associated with the delivery of the goods.

4. The Seller does not require a deposit or other similar payment from the Buyer. This is without prejudice to the provisions of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.
In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 7 days of the conclusion of the purchase contract.

5. In case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the Seller's account.

6. The Seller is entitled, especially in the event that the Buyer fails to confirm the order (according to III.6), to demand payment of the full purchase price before the goods are sent to the Buyer. Section 2119 (1) of the Civil Code shall not apply

7. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined with each other

8. If it is customary in commercial relations or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document - invoice to the Buyer in respect of payments made under the Purchase Agreement. The tax document - invoice shall be issued by the Seller to the Buyer after the payment of the price of the goods and shall be sent in a consignment together with the goods to the Buyer's delivery address.

9. According to the Sales Records Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator on-line; in case of technical failure, within 48 hours at the latest. After successful completion of the payment by card or cash payment, an email with the receipt in electronic form (PDF) is sent to the customer (buyer) and the buyer agrees to this by confirming and sending the order.